{"provider_url": "https://www.carambei.pr.leg.br", "title": "Ouvidoria Legislativa", "html": "<p class=\"callout\" data-section-id=\"j1id23\" data-start=\"1623\" data-end=\"1653\"><strong>PARA QUE SERVE A OUVIDORIA?</strong></p>\r\n<p>A Ouvidoria Legislativa serve para receber, registrar, analisar, encaminhar e acompanhar manifesta\u00e7\u00f5es da popula\u00e7\u00e3o, tais como:</p>\r\n<ul>\r\n<li><strong data-start=\"1784\" data-end=\"1798\">Sugest\u00f5es:</strong> propostas para melhoria dos servi\u00e7os, procedimentos, atendimento ou funcionamento da C\u00e2mara Municipal.</li>\r\n<li><strong data-start=\"1903\" data-end=\"1915\">Elogios:</strong> reconhecimento de servi\u00e7os, atendimentos ou a\u00e7\u00f5es realizadas de forma satisfat\u00f3ria.</li>\r\n<li><strong data-start=\"2001\" data-end=\"2018\">Solicita\u00e7\u00f5es:</strong> pedidos de provid\u00eancias, orienta\u00e7\u00f5es ou informa\u00e7\u00f5es relacionadas \u00e0s atividades da C\u00e2mara.</li>\r\n<li><strong data-start=\"2110\" data-end=\"2126\">Reclama\u00e7\u00f5es:</strong> manifesta\u00e7\u00f5es de insatisfa\u00e7\u00e3o quanto a servi\u00e7os, atendimento, condutas ou procedimentos administrativos.</li>\r\n<li><strong data-start=\"2233\" data-end=\"2247\">Den\u00fancias:</strong> comunica\u00e7\u00e3o de poss\u00edveis irregularidades, ilegalidades ou condutas incompat\u00edveis com o interesse p\u00fablico, observada a responsabilidade do manifestante e a prote\u00e7\u00e3o das informa\u00e7\u00f5es nos termos da legisla\u00e7\u00e3o aplic\u00e1vel.</li>\r\n</ul>\r\n<p>A Ouvidoria n\u00e3o substitui os canais pr\u00f3prios de protocolo, o Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o \u2014 SIC, os procedimentos administrativos formais, nem os meios legais destinados \u00e0 apresenta\u00e7\u00e3o de requerimentos espec\u00edficos. Entretanto, atua como canal de escuta, media\u00e7\u00e3o institucional e encaminhamento das manifesta\u00e7\u00f5es aos setores competentes.</p>\r\n<p class=\"callout\" style=\"text-align: justify; \"><strong>FORMAS DE ATENDIMENTO</strong></p>\r\n<h3 class=\"mceContentBody documentContent template-document_view portaltype-document site-portal section-portal_factory subsection-Document subsection-Document-document.2026-05-18.0723110761 icons-on userrole-authenticated userrole-site administrator userrole-member userrole-owner userrole-manager userrole-editor userrole-reader userrole-contributor userrole-reviewer\">Telefone - (42) 3122-3100, das 13h \u00e0s 19h.</h3>\r\n<h3 class=\"mceContentBody documentContent template-document_view portaltype-document site-portal section-portal_factory subsection-Document subsection-Document-document.2026-05-18.0723110761 icons-on userrole-authenticated userrole-site administrator userrole-member userrole-owner userrole-manager userrole-editor userrole-reader userrole-contributor userrole-reviewer\">E-mail - ouvidoria@carambei.pr.leg.br</h3>\r\n<h3 class=\"mceContentBody documentContent template-document_view portaltype-document site-portal section-portal_factory subsection-Document subsection-Document-document.2026-05-18.0723110761 icons-on userrole-authenticated userrole-site administrator userrole-member userrole-owner userrole-manager userrole-editor userrole-reader userrole-contributor userrole-reviewer\">Formul\u00e1rio Eletr\u00f4nico - <a title=\"\" href=\"https://www.carambei.pr.leg.br/ouvidoria-legislativa/++add++Claim\" class=\"external-link\" target=\"_blank\">CLIQUE AQUI</a></h3>\r\n<h3 class=\"mceContentBody documentContent template-document_view portaltype-document site-portal section-portal_factory subsection-Document subsection-Document-document.2026-05-18.0723110761 icons-on userrole-authenticated userrole-site administrator userrole-member userrole-owner userrole-manager userrole-editor userrole-reader userrole-contributor userrole-reviewer\">Presencial - atrav\u00e9s do protocolo das 13hrs \u00e0s 19hrs no hall de entrada da C\u00e2mara Municipal de Carambe\u00ed.</h3>\r\n<h3 class=\"mceContentBody documentContent template-document_view portaltype-document site-portal section-portal_factory subsection-Document subsection-Document-document.2026-05-18.0723110761 icons-on userrole-authenticated userrole-site administrator userrole-member userrole-owner userrole-manager userrole-editor userrole-reader userrole-contributor userrole-reviewer\">Endere\u00e7o - Rua da Prata, 99, Nova Holanda - CEP: 84145-000, Carambe\u00ed-PR.\u00a0</h3>\r\n<h3 class=\"mceContentBody documentContent template-document_view portaltype-document site-portal section-portal_factory subsection-Document subsection-Document-document.2026-05-18.0723110761 icons-on userrole-authenticated userrole-site administrator userrole-member userrole-owner userrole-manager userrole-editor userrole-reader userrole-contributor userrole-reviewer\">Hor\u00e1rio de Atendimento - de segunda a sexta-feira das 13h \u00e0s 19h</h3>\r\n<h3 class=\"mceContentBody documentContent template-document_view portaltype-document site-portal section-portal_factory subsection-Document subsection-Document-document.2026-05-18.0723110761 icons-on userrole-authenticated userrole-site administrator userrole-member userrole-owner userrole-manager userrole-editor userrole-reader userrole-contributor userrole-reviewer\">Servidor respons\u00e1vel - Gustavo Marques Krelling</h3>\r\n<h2 data-section-id=\"eldi64\" data-start=\"3465\" data-end=\"3486\"></h2>\r\n<p class=\"callout\"><strong>PRAZOS DE RESPOSTAS</strong></p>\r\n<p class=\" \" data-start=\"3488\" data-end=\"3795\">As manifesta\u00e7\u00f5es encaminhadas \u00e0 Ouvidoria ser\u00e3o analisadas e respondidas no prazo de at\u00e9 <strong data-start=\"3577\" data-end=\"3588\">30 dias</strong>, contado do recebimento da manifesta\u00e7\u00e3o, podendo esse prazo ser prorrogado, de forma justificada, por igual per\u00edodo, quando a complexidade da demanda exigir maior apura\u00e7\u00e3o ou manifesta\u00e7\u00e3o de outros setores.</p>", "author_name": "", "version": "1.0", "author_url": "https://www.carambei.pr.leg.br/author/iris", "provider_name": "C\u00e2mara Municipal de Carambe\u00ed", "type": "rich"}